Objectives & Goals
Design an app for TradeByKofi that enables users to quickly browse furniture, place orders, track orders, and have items delivered to their homes.
Role
UX Designer
Performed
- User Interface design - User Experience design - Interaction design - Information architecture - Rapid prototyping - User reserch
Delivered
- Design Systems - Interactive prototype
My Process
Designed hi-fi prototype
Handoff & Iterate
Ideate
Engaged with stakeholders to gather feedback on their experience and understand their needs. Brainstorm potential solutions.
Prototype & Test
Google Forms
- Typeform's conversational interface mimics a natural dialogue, making surveys feel more like a friendly chat than a tedious questionnaire. - Typeform offers advanced logic branching capabilities, allowing you to tailor survey paths based on respondents' answers. - Typeform's user interface is visually captivating, with the ability to customize the appearance of surveys using different colors and themes.
SurveySparrow
- SurveySparrow's chat-like interface creates a conversational experience for respondents, making the survey-taking process more interactive and enjoyable. - The engaging UI of SurveySparrow promises a 40% higher survey completion rate compared to traditional survey tools. - SurveySparrow is the world's first survey tool with two outputs: chat-like surveys and conversational forms.
User Persona
Senam
“Senam love furniture made with rattan and would love to have more collection of that”
Age:
28
LOCATION:
UK
EDUCATION:
Bachelor degree
OCCUPATION:
HR Personnel
Sara is a HR personnel who is looking for a survey with a good user interface to improve survey experience for her colleagues.
Bio
- Quickly create and deploy surveys with a clear and engaging experience for respondents. - Collect high-quality data with minimal effort.
Goals
Frustrations
- Complex interfaces - Confusing question formats
Motivations
Wireframes
LOW FIDELITY WIREFRAME
Early models did not allow for size customization; the item you chose will have its own size.
I created a feature that allows customers to enter their measurements or even choose to have a professional come to their home to record measure based on their home setting after doing usability tests to match a certain area of their home.
In addition to making the app compatible with assistive technologies, easy navigation was a crucial user demand that had to be addressed in the designs.
LOW FIDELITY PROTOTYPE
I produced a low-fidelity prototype using the finished set of digital wireframes.
I connected the main user flow between choosing a piece of furniture and ordering it so that the prototype could be used in a usability test.
Usability Study
I carried out two iterations of usability tests.
The first study's findings were used to inform the wireframes and mockups of the designs.
The second research showed which elements of the mockups needed to be improved through the usage of a high-fidelity prototype.
Round 1 Findings
1
Lack of language toggle and unclear login indicators. Difficulty managing notifications and accessing messages. Poor visual hierarchy and inconsistent font sizes.
2
3
Round 2 Findings
1
Ineffective search button Need for comprehensive and customizable statistics for deeper insights.
2
SPLASH SCREEN
